Successful group-level reporting automation
We've helped A1 Telekom Austria Group (leading provider of digital services & communications solutions in Central & Eastern Europe with more than 24 million customers) automate their Controlling department's group-level reporting end-to-end from data collection, through automatic notification of stakeholders, to data entry and validation. This enabled A1 in free up valuable resources and get rid of manually copy-pasting data.
1. The Challenge
Controlling personnel should be focusing on planning, forecasting, and decision support, yet they spend significant time on repetitive, operational activities in many organizations. Before Cloudstorm delivered the automation, employees had to do the process manually. They had to retrieve KPIs from data cubes, notify stakeholders by email if data were missing, enter data manually into the ERP, and validate the transferred data manually.
2. Our End-to-end RPA Solution
Cloudstorm offered a solution to this by creating a software robot that automates the entire process end-to-end. Instead of manual data manipulation, robots can query databases for KPI information, compile reports in Excel, communicate with stakeholders over email, and deliver reports to the main stakeholders. All this without a single copy-paste. While A1 Telekom operates its own RPA CoE, they commissioned Cloudstorm to deliver this automation from start to finish, to reap the benefits of RPA-as-a-Service.
3. The Result
A1 Telekom achieved its goal of freeing up resources previously occupied with recurring group-level reporting tasks. Cloudstorm robots took over all manual steps in the chosen reporting process:
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Transferring data between applications
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Creating aggregate Excel reports
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Emailing stakeholders, to notify of errors
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Validating the submitted data
Should the robot see that a rule has been violated, it can communicate with stakeholders to correct their mistakes before proceeding. The solution implemented is a hybrid cloud software robot setup, orchestrating the work of several applications on-premise and in the cloud.
Cloudstorm created the required automation end-to-end without needing to involve the internal Centre of Excellence and without the need to hire RPA developers.
“It was a new and delightful experience working with a successful startup in the RPA field. The CloudStorm team is professional, their level of organization is highly mature, and their project management is top-notch. The implementation process of CloudStorm offered proper expectation management and delivered on promises By utilizing their RPA-as-a-Service approach, we could introduce a new reporting automation without additional burden to our RPA Centre of Excellence. CloudStorm is a superb partner to work with!”
Irene Schlager
Head of CoE Process Automation, A1 Austria